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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up menu will open. It comprises in-depth information about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of how-to videos demonstrating how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, take a gaze at our comprehensive FAQ database, which includes questions asked by actual individuals and provides practical solutions. We constantly "revamp" our FAQ database with new questions & answers so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of customer service technicians available 24x7x365 and ready to assist you with any question. Each trouble ticket you submit will be replied to within sixty minutes (the average response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278051

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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