Despite the fact that the web hosting service provided by the different companies is practically the same, each provider has a customized platform with its own modifications and ways to accomplish particular things. Because of this, an info-loaded knowledge base would be pretty helpful both for people with no prior experience and for technically experienced users who will sooner or later find out how particular operations are completed, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the service quick and simple to use, sparing users lots of time and energy. The consequence is more content customers, since they can swiftly find the information they are looking for, and significantly less work for the client service staff members, because typically the vast majority of the questions and issues that clients have are already listed in the knowledge base. In case the articles themselves are competently written and cover more topics, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
If you get a shared web hosting account through us, you’ll be able to access our elaborate online documentation where you will find info about de facto everything connected to our hosting solutions. The topics range from how to create an e-mail address on your hand-held device, to how to accomplish different things using an .htaccess file. The articles are written in an easy-to-understand fashion and include exhaustive guides on how to carry out a certain task inside your Hepsia Control Panel. You can also find info that is not connected directly to Hepsia, for instance one that concerns Internet applications on your PC. The full collection of articles will be located in the Control Panel’s Help section, but the ones that are related to a particular section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to find out pretty much everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting service, will allow you to access the extensive online support documentation that we’ve compiled for you. The articles themselves feature generic info on our services, educative guides about the different features that you can make use of, together with troubleshooting instructions that can help you repair common issues that you may stumble upon. The topics that we have covered include pretty much everything, from simple things such as how to host a brand new domain in the account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you’re on, whereas the complete article archive can be accessed through the all-inclusive Help section.