A 99.9% Server Uptime

We have set up our shared web hosting platform using dependable hardware components and significantly tweaked software. Our sysadmins have installed a modified version of SELinux on our web hosting servers to ensure utmost security and reliability. We have installed a number of anti–DDoS mechanisms in addition to powerful firewall programs to make sure our network is impregnable and secure.

All our Linux shared web hosting service packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Other than our cloud hosting system, we’ve also set up our very own internal network in all our datacenters. Everything is based on top–hole hardware made by Juniper. What’s more, on each and every router, we’ve configured a firewall with an advanced algorithm to help filter out all suspicious requests.

This way, in each of our datacenters – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center as well as in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting plans in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Irrespective of the fact that we have done pretty much everything to lower all potential risks with our cloud hosting plans and although we provide premium technical support, sometimes the customer is simply not content with what we offer. Or he needs to move to a more robust web hosting solution, like a VPS server or even a dedicated server.

This is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t pleased, we will give you a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you happen to have a hosting firm, your tech support engineers are of vital importance. This is exactly why we have diligently chosen a highly professional group of customer service technicians, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with all our hosting solutions.

And not just that, we offer a 1–hour response time guarantee. All technical support questions are answered within one hour and our average response time is less than 20 minutes!

24/7 Technical Support