Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Control Panel you can find an exhaustive Help Center section offering various help articles and frequently asked questions. They are answered by our support team of skilled techs. Just type in your question and our clever platform will return the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly show how to take care of a common problem connected with your Linux shared web hosting service account. You’ll find the video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk service and a sixty–minute ticket response guarantee. Our professional technical support engineers will be at your disposal 24/7 to respond to your enquiries and to take care of any issue that you might possibly have. Simply send a support request from the Help Center section and we will reply back to you right away.