Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent quality support prompt is our high priority, so we backup each Linux shared web hosting service plan with a one hour ticket response warranty. At the time you submit a ticket or send us an email, our user support staff will do their best to offer the most acceptable resolution for your case and to provide you with help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a crew of skilled specialists who’re prepared to react to your query as fast as possible. You’re able to get in touch with the technical support crew by opening a help support ticket from your Web Control Panel or by posting us an e–mail. On business days, you may as well call us on the telephone or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Black Beard Hosting’s Control Panel gives you a substantial knowledge base which is built into all areas. In each section, you will find a Help control key that will load for you a selection of step–by–step tutorials on how to utilize a selected function or execute a certain action. Additionally, we have generated information clips so you’re able to get a better idea of the Control Panel’s interface.